Effectiveness

When a claim arises, clarity, speed, and quality are what matter most. exxis handles claims processing and settlement using clear processes and defined responsibilities, working closely with insurers and brokers.  

With exxis, insurers gain a partner with deep industry expertise that takes the operational burden off their shoulders—from claims handling to efficient and transparent settlement processes.

Added value for insurers

With exxis, insurers gain a partner with deep industry expertise who takes the operational burden off their shoulders—from claims handling to efficient and transparent settlement processes.

Your benefits:

Relief of internal resources

Operational Excellence

Limitation of operational and consequential damages

Loss Prevention

Our services:

We manage the entire claims process—from structured initial assessment to expert evaluation and active case management, all the way through to reliable settlement. With transparent documentation and clear reports, you’ll always have a clear overview. 

Initial reception

Structured claims reporting (including online claims reporting), data validation, and prioritization 

Fact-Finding & Assessment

Professional claims assessment/coverage review (coverage, liability, causation) and well-founded decision-making documents

Claims Management

Active claims management and coordination of all parties involved (insurers, brokers, claims adjusters/claims team, external appraisers/experts)

Regulation

Reliable claims settlement within existing authorizations or in close coordination with the insurer

Reporting & Transparency

Case-specific documentation, status updates, agreed-upon metrics/reports – all traceable through defined claims processes

Special Focus: Healthcare, the Social Economy, and Other Complex Risks

In industries such as healthcare and the social sector, insurers benefit from the combination of technical assessment, legal expertise, and the resulting preventive measures. This not only ensures that claims are settled efficiently but also creates additional value for portfolio stabilization.

Digital processes, clear pathways

We use digital claims reporting and structured forms to ensure completeness, comparability, and speed. Clear points of contact, structured workflows, and defined communication channels enable rapid responses and transparent decisions—all in the interest of efficient claims management.

Technical and digital expertise

Digital reporting channels speed up quality-assured processing and ensure reliable information right from the start of the process. 

Collaboration with real estate agents

As an insurer within the Ecclesia network, we work in partnership with brokers: structured initial information, prompt responses to inquiries, and clear decision-making documents ensure smooth processes between customers, brokers, and insurers.  

Our Mission

At exxis, claims management stands for responsibility, speed, and quality. We take a solution-oriented, legally sound, and customer-focused approach—with the goal of processing claims quickly, in accordance with the contract, and cost-effectively. 

Contact us

exxis - Your insurer for complex risks

Would you like to learn more or speak with us directly?

Email: info(at)exxis(dot)de
Phone: +49 (0) 5231 603-0
Location: Detmold